Senior/Lead MICC Associate

Job Description

We are currently seeking experienced MICC professionals to join our growing team. Within the role you will:

  • Be responsible for receiving calls and/or emails (AE, PQC, MI & GI), case intake, duplicate check, and registration.
  • Carry out follow-up inquiries through phone and email, including the translation of the inquiry if not in a primary language (English).
  • Develop all the required documents for the MICC
  • Act as a mentor for the MICC team
  • Support audits

Desirable Skills and Experience

  • A subject matter expert with experience in Medical Information Contact Center (MICC) for the Pharmacovigilance function
  • Senior role: 3-5 years of experience
  • Lead role: 5-7 years of experience
  • Graduate or post graduate degree in life sciences, pharmacy, dentistry, allied health sciences, and any additional related courses
  • Strong communication skills for effective client communication and coordination

Princeton, NJ, USA

Graduate/Post Graduate with a life sciences degree


Pharmacovigilance and Safety

Full Time